Theft or Loss of Possessions and Money

The chances are that the cover provided (typically around £500) will not cover you for all your losses should your suitcase go missing. With more people taking gadgets away with them, the amount you need cover for soon increases.


You do need to make sure that you have adequate cover for lost cases as the airlines will only pay out the minimum set by an international agreement (the Montreal Convention gives a maximum of 1,000 Special Drawing Rights, which is around $1,500).


If you declare how much the case is worth at check-in, you should be given the option to pay a surcharge and this payment will then reflect your declared value). But it’s probably easier to claim on your insurance.


If your luggage is lost by the airline, remember to get a Property Irregularity Report before you leave the baggage reclaim hall.


With E-Tickets, the loss of your flight ticket is less important than it used to be. All you need is the reservation number and your passport. If you are issued the old fashioned multi-layer paper tickets, then you need your insurance to cover the cost of replacements.


Check with your airline on their policy on replacing tickets to see how much cover you need.
It is expensive to replace a lost passport, so look for cover of at least £250 per claim. This should cover incident costs such as getting to the embassy to arrange a replacement passport.


As with lost (other than the airline losing your case) or theft claims in the UK, you will need a crime number from the local police. This must be done within 24 hours of the incident or noticing that the items are missing. Your actions leading up to loss or theft may mean that the insurers will not pay out.


For specialist equipment, you may have to pay an extra premium. If you can’t fit the valuables (including camera equipment and laptop) into the room safe, use the hotel’s main safe. A locked suitcase in your room is not taking enough precautions. As with all insurance policies there will be an adjustment for wear and tear.


The amount of cash that you’re covered for is also important. Will it be enough?