Cancellation or Curtailment and Flight Delays
Holidays are one of the few things that you have to pay for up front. Also, most travel companies have firm cancelation procedures in place.
If you cancel far enough in advance, you may just lose your deposit. Leave it too late and you could lose the whole amount. So your insurance must cover you should you need to cancel your holiday.
Does the insurance just pay for one person who can’t make it, or can you claim for the whole trip if the others don’t want to go without you? Also, does the insurance actually cover the cost of the holiday?
You may experience problems if you don’t have cover from the day you book the trip. There may be a suspicion that you only bought the insurance at a later date because you knew that you would need to cancel. Also, should you be refused boarding at the airport for any reason, you will not be covered.
If your trip has to be curtailed and you have to come home early, check to see what cover is offered. It will probably be a percentage of the full cost based on the amount of time left. It should also cover you for additional expenses (such as buying another flight ticket if you are unable to rebook your existing ticket).
Your insurers may pay you an amount of money (not a high amount, but this should be excess free) if your flight is delayed for incidental expenses incurred while you wait in the airport. This is in addition to the compensation that your airline should give you. You should keep all your receipts, and this cover may not include connection flights, just the original departure and return. Also, these payments do not kick in as quickly as the airline compensation – typically only after a 10 hour delay.
If you decide that the delay is so great that it has ruined the holiday, you may be able to cancel and claim the holiday cost back. This is not on all policies, and the conditions set by the insurance company do not cover all eventualities.